1. What Data Do We Collect?

We collect the following personal data when you place an order or contact us:

• Name and contact details (email address, phone number)
• Address details (billing and delivery address)
• Payment details
• Order history
• IP address and browser information

2. How Do We Use Your Data?

We use your personal data for the following purposes:

• Processing and shipping your orders
• Communication about your order and customer service
• Improving our website and services
• Sending newsletters (only with your consent)
• Complying with legal obligations

3. How Long Do We Retain Your Data?

We do not retain your personal data longer than necessary for the purposes for which it was collected. For tax purposes, we retain your data for at least 7 years. After that, your data will be deleted, unless there is a legal obligation to retain it longer.

4. Do We Share Your Data?

We only share your data with third parties when this is necessary for the performance of our services:

• Shipping partners for delivering your order
• Payment service providers for processing payments
• Hosting and IT service providers

We never sell your data to third parties for marketing purposes.

5. Security of Your Data

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. Our website uses SSL encryption for secure data transfer.

6. Cookies

Our website uses cookies to improve your user experience. We use the following types of cookies:

• Functional cookies: Necessary for the website to function
• Analytical cookies: To analyze website usage
• Marketing cookies: For personalized advertisements (only with your consent)

You can disable cookies in your browser settings, but this may limit the functionality of the website.

7. Your Rights

You have the following rights regarding your personal data:

• Right to access: You can request what data we hold about you
• Right to rectification: You can have incorrect data corrected
• Right to erasure: You can request the deletion of your data
• Right to restriction: You can restrict the processing of your data
• Right to data portability: You can receive your data in a structured format
• Right to object: You can object to the processing of your data

To exercise these rights, please contact us at infofarmoxa@gmail.com

8. Changes to this Privacy Policy

We may update this privacy policy from time to time. The most recent version will always be available on this page. We recommend that you consult this privacy policy regularly.

Last updated: February 24, 2026

9. Contact

Do you have questions about our privacy policy or would you like to exercise your rights? Please contact us:

Farmoxa
Tinstraat 22N
2984 AN Ridderkerk
Netherlands
Email: infofarmoxa@gmail.com
Phone: +31 6 34587034